Roles and Responsibilities:
- Initiate telephone calls to insurance companies requesting status of claims in queue.
- Contact insurance companies for further explanation of denials and underpayments.
- Take appropriate action on claims to guarantee resolution. This will be determined by the information received during above steps.
- Ensure accurate and timely follow-up where required.
- Review denials with Billing Account Liaison to determine necessary steps for
claim review.Document actions taken in claims billing summary notes
- Other billing related tasks as needed, requested by the team lead to
Improve knowledge on Medical Billing software.
- Improve skills on CPT codes and DX Codes.
- Make collections with convincing approach.
- Maintain professional decorum and punctuality